Soft service manager

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Additional Info

First NameKipkorir
Last NameNgeno
EducationBachelor's degree
Field of StudyBusiness management information systems
Time Period7 years
College or UniversityMOI
Job TitleSoft service manager

Work Experience

• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
• Look for cooperate business partnership to ensure revenue generation
• Work hand in hand with legal department in making business disclaimers.
• Work hand in hand with software engineers to design and ensure the application is running smoothly and accurate.
• Ensure safety and control while dealing with substance hazardous to health (COSHH)
• Attends staff meetings to discuss company policies and patrons' complaints.
• Check the material safety data sheets from the manufacturer and implement COSHH sheets
• Supervise housekeeping staff while they are performing their duties and inspect according to the SOP
• Train the staff with regards to housekeeping chemicals on safety measures and more so near miss.
• Understand all health and safety concerns with regards to staff, customers and self; checking all common areas are free and ready to be used.
• Manage laundries by generating daily sales and keeping the sales records for further analysis.
• Planning, organizing and assigning duties to staff in different locations as and when required.
• Training entire team on Health, Safety and Environment (HSE), and all aspects of the Facility Management and Maintenance including chemicals, equipment, practical work and communication skills, codes of conduct and grooming standards.
• Managing the general cleaning, orderliness and management while liaising with other departments on areas that need to be worked on.
• Check the material safety data sheets from the manufacturer and implement COSHH sheets
• Adjust work schedules as necessary while leasing with engineers on maintaining the airport facilities
• Review and revise work methods and procedures to ensure cost effectiveness and compliance with established regulation.
• Formulate, develop and from time to time review duty rosters, training methodology and performance related appraisals, in consultation with the managers.
• Coordinate with (FRC) fault report Centre for maintenance to be done in the lounge where necessary
• Help in trainings and hiring of housekeeping staff
• Supervise housekeeping staff while they are performing their duties and inspect according to the SOP
• Maintain level of stock and set up all supplies and laundry rooms requirements
• Understand all health and safety concerns with regards to staff, customers and self; checking all common areas are free and ready to be used.
• Ensure high level of customer satisfaction is met at all times
• Schedule and place staffs on shifts as well as performance, health and safety reports to ensure all company policies and operational standards are followed.
• Issue room key and forward instructions to Bell Person
• Keep records of room availability and schedule cleaning rooms
• Maintain the hotel’s high standard of service and hospitality
• Verify and updated reports after deep cleaning in shifts

READY TO START ASAP… (WITH READY NOC )

Listing ID: 3865dde7471d94d1

November 27, 2019 1:05 pm

1 day, 7 hours