Established professional having managerial experience

QAR 7,000

Established professional having managerial experience as a branch operations manager in corporate branches with background in corporate banking, customer services and administration. Rich background in core banking systems implementation. Symbols, Flex cube, Bank smart and Temenos T-24 knowledge and experience. Possessing required leadership and dynamism necessary to provide quality services of the highest order, as well as working with culturally diverse employees.

Listing ID: 5995d3b4b409b749

July 26, 2019 9:56 pm

471 days, 16 hours

Additional Info

First NameHasham
Last NameAhmad
Field of StudyMathematics
College or UniversityUniversity of Karachi
Time Period2001-2005
Job TitleBranch Operations Manager

Work Experience

• Observed Operational activities of the branch including Cash Counter/ATM/General Banking Operations and over see the processing of centralized loans by ensuring Operational Control/Policies and minimizing Operational Risks thus helping the staff deliver quality service to customers.
• Coordinated with IT division to perform user acceptance test plan programs of T-24- Core banking system, test cases, issued reports and rectification advice.
• Mediated for IT division for monitoring of business processes necessary to ensure proper implementation.
• Managed a mass Affluent branch with PKR 9.1 Billion deposits in absence of branch manager, during which the branch returned positive deposit growth, as well as a strong internal operational control rating.
• Conducted performance reviews and made personnel decisions such as compensation and promotions of operational support staff.
• Selected on board trained and directed several new hires during branch banking orientations including new Branch Operations Managers for Karachi South Region.
• Maintained friendly and professional customer interactions.