QAR 5,000

Indian male Holding a bachelor degree in Automobile engineering and having more than 3 years experience as service adviser in Chevrolet. Have good command in English and Arabic.

Listing ID: 3675c344725bd80e

January 8, 2019 9:46 am

305 days, 7 hours

Additional Info

First NameFAIZ
Field of Automobile Engineering
College or UniversityCalicut University
Time Period2010-2014
Job Titleservice adviser

Work Experience

German Motors run business dealing exclusively in German made vehicles. From our early days racing bathtub Porsches and with the benefit of thirty years servicing only Mercedes, BMW, Porsche and Audi cars we have amassed a considerable body of knowledge and experience.

Roles & Responsibilities:

• Listen to customers account of issues and symptoms to better understand what the problems is
• Technical support for Sales Engineers
• Perform inspection to narrow down what the cause of the problem may be
• Verify warranty, insurance or contract coverage for service
• Advising maintenance plan for customers
• Follow process document and checklists to keep a well-organized and consistent environment. create repair orders, technician documentation and all other forms and checklists to maintain accurate records for our clients
• Provide cost estimating and approximate time frame when vehicles work will be completed, secure approval from clients before repairs.
• Track progress of each repair order during the day, contacts clients regarding changes to the estimate or time promised.
• Follow up with clients repairs, outstanding estimates, scheduled repairs
• Actively participate in continuing education and training in the latest technologies, including shop management software, factory software, and service advisor courses specific to the function. Utilize and share the training to improve procedures at Motor vehicle